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Technical Writing Tip of the Month - Understand your Audience

Technical Writing Tip of the Month 

Stepping into the Reader’s Shoes is the Key to Good Technical Writing.



Written by John Lafferty 

Read time: 2 minutes 

Understanding your Audience

• To understand the audience you must first analyse the audience. This is a vital first step in the preparation of a good document. 
• Your analysis should assess how familiar various readers will be with the subject. From this, you should identify what you will need to explain and how much detail you will need to give. 
• Next, ask yourself - what is it that I want my readers to do when they have finished reading the document? The actions that you wish the readers to take will dictate the most important message (known as the Key Message) of the document. Clarify this Key Message in your head before going any further. Write out the Key Message and keep it in front of you while you write. 
• Place the Key Message at the beginning of the opening paragraph of your document (usually the summary) so that it is clear to the reader that this is the Key Message e.g. Prototype A is the preferred option for Generation II of the Gizmo, this option is the only one of the five tested that fulfils all the design brief mandatory criteria.  
• Make sure to analyse your audience on paper, not in your head, this will help to clarify your thoughts and ensure that you do not stray from the Key Message.      

Technical Writing Skills Training Course 

Northridge Quality & Validation and our training partners, SQT Training are running a comprehensive training course on Technical Writing Skills. Note: This course will be delivered via a Virtual Classroom (not in person).

Course Title: Technical Writing Skills Course Date and Booking: The next course will be delivered by Virtual Classroom delivery on 24th June 2020 so that you can attend without leaving your home or office. Course booking and future course dates can be found on the SQT Training website

Course Content: Our structured, practical programme will help you to identify the key message you need to deliver in your written document and to deliver it clearly and concisely in a way that will ensure it is understood.

John Lafferty - Technical Writing Course Tutor 

John Lafferty is the tutor on the SQT Training Ltd. Technical Writing Skills course. John also delivers courses in areas such as Quality Systems, Process Validation, Software Validation and Quality Risk Management on behalf of SQT. John runs a Quality Management Consultancy, Northridge Quality & Validation, which specialises in providing assistance to the Medical Devices and Pharmaceutical sector.



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